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Organizational Gossip
Chapter from the book: Hırlak, B. (ed.) 2023. Organizational Behavior Concepts and Research-I.

Filiz Demir
Karamanoglu Mehmetbey University

Synopsis

For successful organizational functioning, information must be available when and where it is needed. This can be achieved through official channels in accordance with institutional arrangements, internal correspondence, intranet, interfaces, workflow, business meetings, reports, etc. in the operation of an organization. Instead of the inadequate official channels, informal channels are used. The most popular informal information sharing is organizational gossip. Organizational gossip is an important tool of informal communication in organizational media. Organizational gossip, which operates in the context of obtaining and disseminating information from the third hand, has a vital importance in the conduct of business relations, organizational effectiveness and achievement of goals. Being a common form of communication, organizational gossip can cause some harm as well as providing corporate benefits. The most important point here will be to provide information about organizational movements by accepting organizational gossip as a feedback tool from the management policies of institutions. Therefore, management should focus and encourage culture or mutual respect rather than suppressing gossip. Thus, organizational gossip can eliminate organizational bias and abuse by promoting qualified knowledge transfer and cooperation.

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How to cite this book

Demir, F. (2023). Organizational Gossip. In: Hırlak, B. (ed.), Organizational Behavior Concepts and Research-I. Özgür Publications. DOI: https://doi.org/10.58830/ozgur.pub79.c129

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Published

March 25, 2023

DOI