A Decision Support System Approach for Early Diagnosis of Digital Addiction Observed in Generation Z
Chapter from the book:
Sinap,
V.
(ed.)
2025.
Innovative Solutions and Contemporary Approaches in Management Information Systems - II.
Synopsis
Information and communication technologies play an integral role in our daily lives in this digital age. Individuals born after 1995 are referred to as Generation Z. Social media platforms provided by the internet infrastructure play a significant role in their identity formation process (Li et al., 2023; Ricoy et al., 2022). This is because they use these platforms for social interaction. The internet is not only used as a means of communication by this generation, but it is also considered a fundamental part of life, including social interaction, education, and entertainment (Akhtar et al., 2023; Herawati et al., 2022; Li et al., 2023). The development of communication and internet technology has enabled instant connectivity and artificial intelligence technologies to provide personalized and rich content tailored to the user, making life easier and faster. The pursuit of social approval in digital spaces often results in unregulated use, excessive content consumption, and digital dependency. Negative effects on social relationships, academic life, and work life have also been experienced because of this situation (Hamida et al., 2021; Huang, 2024; Jun, 2015).
