Digital Transformation in Parent Support Programmes: Telehealth Applications
Chapter from the book:
Karakurt,
P.
&
Fırat,
M.
(eds.)
2025.
Current Approaches in The Field of Health.
Synopsis
Telehealth is a broad digital model of service that encompasses diagnosis, assessment, monitoring, and education services, which became widespread during the COVID-19 pandemic. Parent education programs are one area in which the telehealth model is preferred. They are offered through synchronous models with professionals, asynchronous models with prerecorded content, or hybrid models. These models promote the parents' active involvement in the process. Telehealth interventions enable children to be monitored by their caregivers in their home environment and evaluated by specialists, creating a vital resource for ongoing monitoring of children. Telehealth applications for parents are supported through tele-coaching, video feedback, AI-based chatbots, and gamification methods. Parents generally report high levels of satisfaction with telehealth-based programs because of their accessibility, low cost, and the time they save. In addition, challenges include inequalities in accessing the technological tools and concerns about privacy. In conclusion, while telehealth has many advantages for parenting support, responsible use is essential.
