Artificial Intelligence Literacy and Organizational Readiness in Health Services: A Managerial Perspective
Chapter from the book:
Öztürk,
B.
(ed.)
2025.
Management Science in the Digital Age: New Paradigms.
Synopsis
This section examines the dynamics of digital transformation in healthcare institutions by addressing the concepts of artificial intelligence literacy and organizational readiness in healthcare services from a managerial perspective. Artificial intelligence is increasingly being used in areas such as clinical decision support systems, patient data management, and imaging analytics, and this process is closely related not only to technological infrastructure but also to the artificial intelligence literacy of employees and the level of readiness of institutions for change. In this context, the section first explains the definition, scope, and importance of artificial intelligence literacy among healthcare professionals. It then examines the concept of organizational readiness, its models, and its applications in healthcare institutions. This section examines the dynamics of digital transformation in healthcare institutions by addressing the concepts of artificial intelligence literacy and organizational readiness in healthcare services from a managerial perspective. Artificial intelligence is increasingly being used in areas such as clinical decision support systems, patient data management, and imaging analytics, and this process is closely related not only to technological infrastructure but also to the artificial intelligence literacy of employees and the level of readiness of institutions for change. In this context, the section first explains the definition, scope, and importance of artificial intelligence literacy among healthcare professionals. It then examines the concept of organizational readiness, its models, and its applications in healthcare institutions.
