Workplace Mobbing Among Healthcare Workers and Its Impact on Performance
Chapter from the book:
Karakurt,
P.
&
Fırat,
M.
(eds.)
2025.
Current Approaches in The Field of Health.
Synopsis
Healthcare institutions are among the working environments at high risk for mobbing due to heavy workloads, hierarchical structures, time pressure, and emotionally demanding working conditions. Mobbing experienced by healthcare workers leads to significant psychological, social, and professional consequences; it reduces job satisfaction, causes loss of motivation, increases burnout syndrome, and negatively affects professional performance. In addition, it weakens intra-organizational communication, disrupts teamwork, and indirectly has adverse effects on the quality of healthcare services and patient safety. This chapter discusses the types and causes of mobbing among healthcare workers, its individual and organizational outcomes, and its impact on performance, supported by findings from the literature. Furthermore, institutional policies, management approaches, and preventive strategies for combating mobbing are examined, and recommendations are presented to ensure a safer, more supportive, and more productive working environment for healthcare professionals. In this context, the study aims to raise awareness about mobbing in healthcare institutions and contribute to the development of sustainable, performance-oriented solutions.
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Copyright (c) 2025 Papatya Karakurt- Meryem Fırat; Amine Nur Arıkan- Ayçin Köycekaş- Yahya Ateşpolat- Müdriye Yıldız Bıçakçı- Arif Caner Erdoğan- Bilgenur Karaçor- Mehmet Elmalı- Bürke Çırçırlı- Mert Can Emre- Cihan Adanaş- Sezai Özkan- Elem Kocaçal- Ertuğrul Sarı- İlyas Ün- Esra Kuran- Eren Canbolat- Mahir Coşkun- Azad Duman- Merve Kandazoğlu Erdem- Betül Karabudak- Simge Erdal- Meryem Fırat- Burcu Demir Gökmen- Mine Cengiz- Naime Çelik- Rauf Melekoğlu- Ayse Sebnem Erenler- Sanem Can Sarıoğlu- Esra Buğra- Deniz Uğur Cengiz- Selen Özdemir- Şeyda Yetginler Memiş- Ümit Topcuoğlu- Yasin Özden- Zehra Güveren- Gül Bülbül Maraş- Ahmet Utuş