Accessible Interface Design and Example for Users with Disabilities at Airport Kiosks
Chapter from the book:
Çeken,
B.
(ed.)
2026.
Theoretical Applications in Graphic Design 1.
Synopsis
Disability is defined as a condition of mental or physical impairment, limitation, or deficiency that restricts or limits an individual's daily activities. Many individuals with disabilities face barriers and difficulties in accessing various services within their communities. One reason for this is that, in the provision and design of services, the fact that individuals with and without disabilities share many of the same needs is often overlooked. Accessible designs must be developed to facilitate the social participation of people with disabilities and enable them to carry out their activities independently. Travel is one of the activities in which people with disabilities participate. Many of these individuals prefer air travel and frequently book flights. However, the kiosks used to facilitate user-friendly and efficient airport check-in processes generally do not offer interface designs tailored to the needs of this user group. Technology and the interface designs that accompany it should be equally accessible to all users. User interface design for people with disabilities contributes to improving the accessibility of digital platforms and enables users with disabilities to achieve greater independence in the digital environment. Such interface designs can support the integration of these users into society and encourage their active participation in social life. This study examines the concepts of disability, accessibility, and universal design from a graphic design perspective. The aim is to conduct the necessary research to enable users with disabilities to use digital platforms more comfortably and interactively and to present a sample interface design.
